Quality & Environmental

Quality Policy (ISO 9001) 

Our quality management system (QMS) complies with all applicable requirements.


The aim of our QMS is to provide a framework for setting and achieving our quality objectives by controlling the processes surrounding the design, development and delivery of architectural services to our clients.


We measure client satisfaction through effective application of the QMS. The QMS also includes processes for its own continual improvement, and for the correction and future avoidance of nonconformities that may arise.


We aim to be able to maintain our strategic direction as well as the provision of a high quality service. 


The QMS covers all operations at our Marylebone office. It does not cover the operations of our Dubai office, which has its own quality control procedures, relevant to its activities.


Environmental Policy (ISO 14001)

Hopkins Architects, as a signatory of Architects Declare, recognises that we are in a Climate Emergency and that our designs and the way that we operate our own offices have a significant impact on the global climate. Of these, our designs present the most significant opportunity to mitigate mankind’s detrimental impact on the climate. We recognise the urgent need for transformation within the building industry and built environment to mitigate and adapt for future climate scenarios. It is also important that we ‘practice what we preach’ and do everything we can to understand, shrink, and balance our own offices’ environmental and ecological impacts. Our desire to be at the forefront of sustainable building design means that our designs are the product of an integrated and intensive research and design process.


We are committed to the continual review and improvement of the way we operate and to the communication of this information throughout the office. Our environmental management system (EMS) serves as a framework for annually setting, reviewing, and improving our environmental objectives.


We operate in compliance with all relevant environmental legislation and we are committed to fulfilling all our compliance obligations and to protecting the environment and mitigating pollution.


Our Designs:

Hopkins Architects encourages its clients from the outset to adopt sustainable principles when carrying out their developments. Sustainable development has been defined by the RIBA as “development which raises the quality of life and serves the goal of achieving global equity in the distribution of the Earth’s resources whilst conserving its natural capital and achieving significant and sustained reductions in all forms of pollution especially emissions of greenhouse gases.”


In our pursuit of the principle of sustainable development, our aim is to ensure that every intervention into the built environment not only improves a group or individual’s quality of life through design, but also seeks to eliminate waste, curb pollution and conserve energy and natural resources. We proactively explore the adaptive re-use of existing buildings and believe that re-use does not represent a compromise to the architectural outcome. Annual audits of live projects create a feedback system in relation to these aspirations. The practice aims to consciously promote the use of regenerative materials such as responsibly sourced timber, and to diminish the use of materials and products that are believed to be damaging to the environment.


Sustainability to us is not simply a matter of low energy or green building design. If the greenest building is unpopular, inflexible, or fails to perform, it will not be sustainable. We believe that to achieve true sustainability, we must address all key life cycles within our environmental and ecological design philosophy.


Our aim is to deliver sustainable development through sustainable design, insofar as this is possible within the instructions received from our clients, and through such developments encourage and facilitate lifestyle activity that together with those developments support and enhance the long term well-being of the global ecosystem and all of its inhabitants. Our policy is to be carbon neutral in our operations.


Our Workplace:

Our aim is to deliver our services in a manner that minimises detrimental impact on the environment whilst providing a safe, healthy, and engaging workplace for our employees and visitors.

We will:

  • Integrate the consideration of environmental concerns and impacts into all our activities.
  • Promote environmental awareness amongst all our employees
  • Encourage the efficient use of materials and resources and the reduction of waste through reducing consumption, re-use and recycling.
  • Purchase recycled, recyclable or refurbished equipment, products and materials where these alternatives are available, economically viable and suitable.
  • Promote the efficient use of energy in the workplace in terms of heating, lighting and equipment usage.
  • Endeavour to reduce water consumption.
  • Encourage the use of alternative forms of transport, including cycling, where it is safe and effective to do so.
  • Encourage the use of public transport in preference to travel by car/taxi wherever it is possible and effective to do so.
  • Endeavour to reduce the use of air travel as far as possible using alternative communication tools such as video conferencing etc.
  • Annually, monitor and reduce our known carbon footprint using in-house methodologies and offset our residual impacts through proven carbon-reducing technologies delivered by third parties.
  • Communicate our environmental commitment to clients, customers and the public and encourage them to support it.
  • Strive to continually improve our environmental performance and reduce the impact of our activities by periodically reviewing our environmental policy in the light of our current and planned future activities.
  • Where required by legislation or where significant health, safety or environmental hazards exists, develop and maintain appropriate emergency response programmes.

 Full versions of the above policies are available on request.